About Credit Unions
Credit Unions Rank #1 in Customer Service
The annual American Banker/Gallup Opinion Poll showed consumers once again give credit unions the highest ranking in customer satisfaction of any financial services organization - anywhere! Credit unions have topped the independent consumer satisfaction ratings every year the independent poll has been conducted - since 1989. The survey found 76 percent of members who use credit unions as their primary financial institution said they were “very satisfied” with the service, gaining once again from the previous year’s poll. And 53 percent gave credit unions the best marks for low fees, compared to a 29 percent rating for bank customers and 28 percent for those who primarily use thrifts.
Real customer service - only at credit unions. And you said it, not us.